Yes, we offer worldwide shipping.
Shipping costs are usually included, but final charges may vary by region. The final amount will be shown at checkout or confirmed by customer service.

Our prices usually don’t include import taxes, like VAT. Since tax rules differ from country to country, the exact amount will be calculated and shown at checkout.

Yes, you can change your shipping address before the order ships by contacting us.

In-stock items usually ship within 1 week. Custom or made-to-order items typically 1–4 weeks. Exact timing is confirmed when you place your order.

Yes! Once shipped, you’ll get an email with tracking info.

Not currently. If you need something special, email us—we’ll do our best to help.

 If it’s more than 3 business days late, email us at service.umx@gmail.com so we can check.

Sometimes. Items may ship separately or via different carriers.

Returns are possible within 14 days if items are unused, in original packaging, with receipt and tags. Custom items can’t be returned.For more details,see the Return & Refund Policy.

Check your order on delivery. For fragile items, record the unboxing. Email service.umx@gmail.com within 48 hours with photos or video.

Once we confirm the item’s condition, refunds are sent to your original payment method in 3-7 business days.

We don’t offer an international warranty, but damaged components can be replaced or purchased within a reasonable time after delivery.

Only if there’s an unresolved quality issue. Otherwise, please confirm the specs before ordering.

Usually 1–6 weeks, depending on design complexity.

Most pieces are modular with simple assembly. Tools and instructions are included. Some items arrive fully assembled.

Avoid scratching metal, protect glass surfaces, and keep furniture dry.

UMX furniture is rooted in a cyber-futuristic aesthetic, shaped by clean, restrained forms and crafted from premium aluminum. It brings a refined, understated sense of modern luxury into everyday spaces.

More than its sculptural presence, UMX responds to light and sound. With a simple switch, the atmosphere shifts—your home moves from calm and composed to immersive and expressive. We don’t just make furniture; we create new ways to experience living.

 Yes, some models allow changes in size, color, lighting, or features. Contact us for details.

Wipe with a dry or slightly damp cloth. Avoid strong acids, alkalis, or harsh cleaners. For more details, see the Care & Maintenance guide.

Use a glass cleaner or mild detergent with a soft cloth.

Avoid high temperatures and frequent rapid switching. Clean with a dry or slightly damp soft cloth—do not use alcohol or corrosive cleaners. Use a stable power supply and avoid long-term storage in humid or extreme conditions.